I would like to sell your jewelry in my store. Who do I contact?2022-10-07T10:33:54+02:00

Thank you for your kind interest to sell our jewelry in your shop. Please contact info@rosasjewels.com or send us a message on Instagram.

What are the costs for returning an order?2022-10-07T10:36:31+02:00

You are responsible for your own return package. Please make sure that you send it by registered mail, so it’s traceable.

What is your refund policy?2022-10-07T10:31:54+02:00

We are sorry when you are not happy with your purchase! You can return all or part of your order within 14 workdays of receiving your order (custom made jewelry excluded). Provided that the item is unused, unworn and undamaged (trying is allowed) and that you have your receipt.

Will my order fit through my mailbox?2022-10-07T10:57:19+02:00

Yes, your order will fit through your mailbox. The jewelry will be sent in a letterbox package.

Can I track my order?2022-10-07T10:30:50+02:00

Yes, you can track your order. You will receive the tracking by email after your order has been completed.

How long does shipping take?2022-10-07T10:30:18+02:00

Deliveries in The Netherland will usually take place within 1-2 business days. PostNL delivers in the Netherlands from Tuesday to Saturday.
The Europe shipping takes 3-8 business days. You can always contact us for a time indication of a specific country.

Can my order be wrapped up as a present?2022-10-07T10:29:45+02:00

Yes, it can. All items are delivered in our own custom made Rosas Jewels gift bag.

I just placed an order, but I would like to change it, is that possible?2022-10-07T10:29:12+02:00

Yes, you can, please contact us as soon as possible, so that we can make sure you will receive the correct order.

I have a rush order, is that possible?2022-10-07T10:28:44+02:00

Usually this is possible, if you let us know what your wishes are as soon as possible, we will look for a solution together.
Please note that unfortunately we have no unfluence on shipments, delays are always possible.

How long does it take to process my order?2022-10-07T10:28:06+02:00

All the products of Rosas Jewels are made in our own studio.
We strive to ship the product within 1-3 business days. Is there an urgency behind your order, please contact us.

Which payment methods do you accept?2022-10-07T10:27:17+02:00

We accept payments through iDeal, PayPal, Bancontact and creditcard.

Which materials do you use?2022-10-07T10:26:13+02:00

We use only the highest quality of Miyuki beads, semiprecious stones, shell components and freshwater pearls.
Next to that, our jewelry is made from 100% recycled gold filled and 100% recycled Sterling silver.

Are the bracelets adjustable?2022-10-07T10:25:32+02:00

Yes, all bracelets are adjustable from 16-19 cm with an extension chain.

Why does Rosas Jewels work with gold filled?2022-10-07T10:25:02+02:00

Because it has the same benefits and durability as solid gold, but with a different price tag.

So what exactly are the advantages of gold filled jewelry?

– does not fade

– does not discolour

– people with allergies to metal can also wear them

– you can shower/swim etc.

In which stores can I buy your jewelry?2022-10-07T10:23:12+02:00

Please have a look at https://rosasjewels.com/points-of-sale to see where you can buy our jewelry.

Is Rosas Jewels a sustainable jewelry brand?2022-10-07T10:22:26+02:00

We are proud to say yes! Rosas Jewels cares about Mother Nature, therefore the collections are made from almost 100% recycled gold filled.
The Morse code collection is entirely made of 100% recycled gold filled and 100% recycled Sterling silver! True sustainable little treasures!

All our premium recycled metals are ethically sourced, no living beings nor planet is harmed in the process.

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